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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Enjoy all the benefits of a ceramic charcoal grill with the cooking surface to entertain a crowd with our Big Joe II.
Our most versatile kamado ceramic grill offers 61cm of cooking space and built-in features to make each cook hassle-free.
Innovation comes standard with each ceramic bbq grill from Kamado Joe.
Breakthrough air Lift hinge reduces dome Weight by 96%
Exclusive divide & Conquer flexible cooking system multilevel, half-rack design doubles cooking space and frees you to cook different foods on different levels and on different cooking surfaces
Patented, All-Aluminum, no-rust, rain-proof control tower top vent maintains consistent air setting for precise airflow management
All-new, double-thick wire mesh fiberglass gasket offers superior air-tight seal and 10 times the life of normal industry gaskets
New advanced multi-panel firebox six-piece design eliminates breakage
Grill Dimensions
Width: 58.375″
Height: 53.625″
Depth: 35.75″
(w/ cart & shelves)
Grill Weight
372 lbs.
Heat Range
225°F – 750°F
Cooking Surface
Cooking Surface: 24” diameter / 452 sq. in.
– With Grill Expander: 604 sq. in.
– With Two Sets of Grates: 904 sq. in.
– With Both Grates & Grills Expander: 1,056 sq. in.
5-Year Warranty on Metal Parts
3-Year Warranty on Heat Deflector and Pizza Stone
1-Year Warranty on Thermometer and Gaskets
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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